HIPAA CompliantYour front desk is busy. But are they doing the right work?
Most practice teams spend 40% of their day on voicemails, paperwork, and chasing down emails. Meanwhile, patients who haven't been in for 6 months never get called back.
We automate the manual processes so your team can focus on what actually generates revenue: patient care and reactivation.
- No more voicemail pile-ups at 9am
- No more chasing paperwork 3-4 times
- No more no-shows slipping through the cracks
Limited spots available this quarter
If these are all over your desk, then this page is for you.
Manual tasks automated
40+ hours/month
Trusted by practices who treat operations as a competitive advantage.
Sound familiar?
These are the manual processes that eat up your front desk's day. Every one of them pulls your team away from patient care.
Voicemail pile-up
15 voicemails by 9am. Your team spends the first hour just catching up instead of helping patients.
Paperwork chase
New patient forms sent, never returned. Staff follows up manually 3-4 times before getting a response.
Email ping-pong
Appointment requests buried in inbox. patients waiting days for a simple confirmation.
Prescription refills
Refill requests written on sticky notes. Callbacks forgotten. Same request called in twice.
No-show follow-up
Missed appointments never get rescheduled. Revenue walks out the door and patients churn silently.
Patient reactivation
Patients who haven't visited in 6 months? No one has time to call them back.
Every hour spent on these tasks is an hour not spent on patient care or revenue-generating activities.
The invisible cost of manual front desk work
You're paying your team for their judgment and patient care skills. But they're stuck doing data entry.
Time Cost
spent per missed call to follow up and resolve
of front desk time on admin that doesn't generate revenue
on tasks that could be fully automated
This isn't just time lost. It's judgment wasted. Your best people are doing the work of a call center for half their day.
Revenue Cost
average lifetime value lost per churned patient
of no-shows never get rescheduled
lost due to poor follow-up or friction
Every missed follow-up is revenue walking out the door.
And the patients who churn silently? They never complain. They just don't come back.
The question isn't whether you can afford automation. It's whether you can afford to keep doing this manually.
What if your front desk day looked like this instead?
Your team focuses on the work that requires a human. The system handles the rest.
Voicemails piling up by 9am
Handled and routed automatically overnight
Paperwork sent and forgotten
Auto-reminders until completed
Emails unanswered for days
Responses sent, appointments booked
No-shows slipping through the cracks
Automatic reschedule outreach
Patients churning silently
Proactive reactivation campaigns
Same team. Same tools. Dramatically different results.
Intake and automation across your entire front desk
We automate both the patient intake process and the ongoing operational workflows that eat up your team's time.
Intake Automation
New patient intake
Capture demographics, insurance info, reason for visit, and scheduling preferences automatically.
Appointment requests
Handle scheduling requests, send confirmations, and automated reminders.
Insurance verification
Collect insurance details and initiate verification before appointments.
Medical records requests
Intake requests, verify authorization, and route for processing.
Operational Automation
Prescription refill requests
Collect required info, route to the right person, and confirm when ready.
Billing and payment questions
Answer common billing questions and route payment plan requests.
No-show and cancellation recovery
Automated outreach to reschedule missed or cancelled appointments.
Patient reactivation campaigns
Proactive outreach to patients who haven't visited in 6+ months.
After-hours call handling
Capture urgent vs non-urgent requests 24/7, route appropriately.
Every workflow is configured to match how your team actually works. No off-the-shelf scripts.
From chaos to operational discipline
When you remove the drag of manual work, you run a cleaner, more profitable operation.
Replace the invisible bottleneck
Your best staff member shouldn't be your voicemail transcriber. Free them for patient care.
Execute consistent workflows every time
No more dropped balls or forgotten follow-ups. Same process, every time, automatically.
Scale without adding headcount
Handle 2x the volume without burning out your team or hiring more front desk staff.
Built for you. Managed by us.
This is a managed service, not software you configure yourself. We build it, we run it, we optimize it.
Discovery
We learn how your practice actually operates—not how software thinks it should. Your workflows, your pain points, your goals.
Design & Build
Custom automation that matches your workflows, your tools, your voice. No off-the-shelf scripts or generic configurations.
Launch & Optimize
We monitor, adjust, and continuously improve. As your needs change, we adapt. You focus on patients.
You focus on care. We build and run the infrastructure.
Limited spots each quarter
Why custom automation?
Generic software makes you do the work. We do it for you.
Generic Software
Get Talky
Setup
You configure it yourself
We build it for you
Customization
One size fits all
Tailored to your workflow
Maintenance
You fix it when it breaks
We manage and optimize it
Support
Generic help desk
Dedicated partner
This is built for serious practices
We work with a limited number of practices each quarter because this is implementation work: we map your process, build automation to match it, and validate it in your environment.
Good fit if:
- You have 3+ front desk staff who are overwhelmed
Enough volume to justify automation
- You treat operations as a competitive advantage
Not just a cost center to minimize
- You want leverage from automation, not just another tool
Looking for outcomes, not features
- You're willing to invest in getting it right
This is implementation work, not plug-and-play
Not a fit if:
- You're a solo practitioner with no support staff
Not enough volume to see the ROI
- You want a magic button without defining the process
We need to understand your workflow to automate it
- You need AI to make clinical or care decisions
We automate admin, not clinical judgment
- You're just exploring with no real bottleneck
Best fit for those with a specific pain to solve
We'll tell you honestly if this is the right fit for your practice.
What it's like to work with us
From practice owners and their teams
Get Talky is has become a vital part of our teams day-to-day. Instead of coming in to incomplete messages, we have full details and are ready to take action...
Get Talky is has become a vital part of our teams day-to-day. Instead of coming in to incomplete messages, we have full details and are ready to take action
Sofia R.
Office Manager
Sofia R.
Office Manager
As a small, physician-led medical practice, managing high-quality patient care while also keeping up with the day-to-day logistics-like answering every phone call-can be incredibly challenging. That's why working with the team at Get Talky has been such a game changer for us... The Get Talky team is thoughtful, kind, and mission-driven-exactly the kind of partners you want when you're building something meaningful in healthcare. I highly recommend them to any practice looking for a smarter, more human-centered way to manage communication and patient flow.
Dr. Block
Practice owner
As an owner of a busy Pediatric Dental practice, finding quality business team members has always been one of our most expensive and most challenging HR issues. When we looked into Get Talky it had everything that we needed to complement our great team in our busy times and after hours. It is an efficient, cost-effective and a highly adaptable solution. It is the kind of technology that separates us from our competition, while allowing us to run more efficiently and improving our patient/parent experience.
Dr. Decker
Practice owner
Get Talky has made my day so much easier. We aren't chasing voicemails anymore... everything comes in organized and clear. It's honestly been a LIFESAVER for our front desk!...
Get Talky has made my day so much easier. We aren't chasing voicemails anymore... everything comes in organized and clear. It's honestly been a LIFESAVER for our front desk!
Maya S.
Client Service Representative
Maya S.
Client Service Representative
Talky is a huge help!! Thanks to this site I'm able to communicate with our clients like never before! This new tool has became a great big stress reliever, and I'm excited to see where it goes in the future!!!...
Talky is a huge help!! Thanks to this site I'm able to communicate with our clients like never before! This new tool has became a great big stress reliever, and I'm excited to see where it goes in the future!!!
Taz H.
Pharmacy Team
Taz H.
Pharmacy Team
Our lovely teams
The Cove Concierge Medicine - Colorado
FAQ's
The questions you're asking
What happens after I join the waitlist?
Here's our process: 1) We review your practice size and call volume. 2) If there's a fit, we schedule a 15-minute discovery call. 3) We map your current workflow and identify automation opportunities. 4) We build and validate your custom automation. 5) Implementation happens in quarterly windows to ensure personalized support.
Do I need to change systems?
Can I integrate my existing tools?
How long does implementation take?
When will I see results?
Join the waitlist
We partner with a limited number of practices each quarter
What happens next:
We review your info
15-min fit call
Workflow mapping
Implementation
Speakers
Partners & Speaker
Partners
Stop managing chaos. Start building infrastructure.
Your team didn't sign up to be voicemail transcribers and paperwork chasers. Let's fix that.
We help practices automate the manual processes that drain their front desk—so their team can focus on patient care and revenue.
15-minute fit call. No pressure.